Refund policy

**Return and Refund Policy for Dirty Game**

Welcome to Dirty Game! We value your business and strive to provide high-quality clothing and excellent customer service. Please carefully read our return and refund policy before making a purchase.

**Preorder Information**

At Dirty Game, we offer exclusive preorder options for select items. Preordering allows you to reserve your desired item before it is available in our regular inventory. This is an excellent way to secure popular items that may sell out quickly. Please note that preordered items will take approximately 3-6 weeks to ship from the date the preorder closes. By placing a preorder, you acknowledge and agree to this waiting period.

**Return Policy**

We understand that sometimes things don’t work out as expected. Our return policy is as follows:

1. **Eligibility for Returns**:
   - We only accept returns for items that are the wrong size.
   - To be eligible for a return, you must contact us within 14 days of receiving your item.
   - The item must be in its original condition, unworn, unwashed, and with all tags attached.

2. **Return Process**:
   - To initiate a return, please contact our customer service team at officialdirtygame@gmail.com with your order number and details about the product you wish to return.
   - If your return is approved, we will provide you with instructions on how to return your item.

3. **Refunds**:
   - Once we receive your returned item and verify its condition, we will process your refund.
   - Refunds will be issued to the original payment method used for the purchase.
   - Please note that shipping costs are non-refundable.

**Important Notes**

- **Preorder Disputes**: All preorder sales are final. By placing a preorder, you agree to the estimated shipping time of 3-6 weeks and acknowledge that disputes regarding preorder shipping times will be denied.
- **Final Sale Items**: Items marked as final sale are not eligible for return or exchange.
- **Damaged or Defective Items**: If you receive an item that is damaged or defective, please contact us immediately at officialdirtygame@gmail.com so we can assist you in resolving the issue.

We appreciate your understanding and cooperation with our policies. If you have any questions or concerns, please do not hesitate to reach out to our customer service team at officialdirtygame@gmail.com or call us at 470-331-9463. Thank you for choosing Dirty Game!

**Contact Information**
- Email: officialdirtygame@gmail.com
- Phone: 470-331-9463
- Address: 2629 Preston Dr

We look forward to serving you!

Sincerely,

Zion Davis  
CEO, Dirty Game