Shipping policy

 

Shipping Policy for Dirty Game

Welcome to Dirty Game! We value your business and strive to provide high-quality clothing and excellent customer service. Please carefully read our shipping policy before making a purchase.

Preorder Shipping Information

At Dirty Game, we offer exclusive preorder options for select items. Preordering allows you to reserve your desired item before it is available in our regular inventory. This is an excellent way to secure popular items that may sell out quickly. Please note that preordered items will take approximately 3-6 weeks to ship from the date the preorder closes. By placing a preorder, you acknowledge and agree to this waiting period.

General Shipping Information

  1. Processing Time:

    • For in-stock items, please allow 1-3 business days for order processing after your purchase is confirmed.
    • For preordered items, the processing time will begin after the preorder period ends, with items shipping within the 3-6 week timeframe.

  2. Shipping Methods:

    • We offer standard shipping via [Your Shipping Carrier] for all orders.
    • Expedited shipping options are available at an additional cost and can be selected during checkout.

  3. Shipping Rates:

    • Shipping rates are calculated based on the weight of the order and the destination.
    • You can view the total shipping cost during the checkout process.

  4. Delivery Times:

    • Standard shipping within the United States typically takes 3-7 business days after the order has been processed.
    • Expedited shipping options may reduce delivery time to 1-3 business days, depending on the selected service.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the delivery status of your order through the carrier's website.

International Shipping

We currently offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Please be aware that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.

Important Notes

  • Preorder Disputes: All preorder sales are final. By placing a preorder, you agree to the estimated shipping time of 3-6 weeks and acknowledge that disputes regarding preorder shipping times will be denied.
  • Delivery Issues: If you experience any issues with the delivery of your order, please contact our customer service team at officialdirtygame@gmail.com or call us at 470-331-9463 for assistance.

We appreciate your understanding and cooperation with our policies. If you have any questions or concerns, please do not hesitate to reach out to our customer service team at officialdirtygame@gmail.com or call us at 470-331-9463. Thank you for choosing Dirty Game!

Contact Information

We look forward to serving you!

Sincerely,

Zion Davis
CEO, Dirty Game